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Frequently Asked Questions
Hei5 info
The Hebrew letter 'ה' (Hei) is a central motif in our jewelry, symbolizing divine essence and the perfect balance between the material and the spiritual. It reflects our commitment to crafting pieces that are both beautiful and meaningful. Learn more.
Delivery & Returns
Yes, we offer worldwide shipping. Shipping rates and delivery times may vary depending on your location. For more information, please visit our shipping policy page.
We accept returns and exchanges within 30 days of delivery, provided the item is in its original condition. Please see our return policy page for more details on the return polic
Product & Care
To keep your jewelry looking its best, store each piece separately in a soft cloth pouch or lined jewelry box. Clean your jewelry regularly using a soft brush and mild soap. Avoid exposure to harsh chemicals and extreme temperatures. Browse
Yes, we offer customization options for select pieces. Please contact our customer service team to discuss your specific requirements and to learn more about the customization process.